Frequently Asked Questions
A: Please download it free from: http://shopper.mycommerce.com/softsell/visitor.cgi?affiliate=610514&action=site&vendor=17046&ref=https://secure.2checkout.com/affiliate.php?ACCOUNT=ANYMP4&AFFILIATE=32702&PATH=https%3A%2F%2Fdownload.anymp4.com%2Faudio-converter.exe%3FAFFILIATE%3D32702.
A: Yes, it is 100% secure. Go to buy MP3 Converter now!
A: Yes. You will know whether or not your purchase was accepted less than 10 seconds after you hit the purchase button. You will not need to wait for us to manually process the order for them and will receive the product just seconds after the order is submitted.
A: A registration code is a tool that software companies use to validate a paid user. If an order is fulfilled by registration code, you will receive a password that allows you to 'unlock' a product's trial version. The trial version is available to download from the manufacturer's web site before you purchase the software. The limitation in the trial version is that you can only copy 20% of a media file. Otherwise, the functionality is exactly the same in the trial version and full version.
A: If you have installed our trial version, you do not need to download anything else. To register the software you have to click the Register button on the main window or on the welcome window (the first window you see when you start your downloaded trial version). You will see a registration box. Please enter the registration code which you have received from us.
To enter the registration code:
Some tips to remember:
A: Any software upgrade is free for registered users.
A: If you want to reinstall the program, please uninstall the previous version first. To do that go to windows Start menu, select All Programs ->OJOsoft ->MP3 Converter ->Uninstall OJOsoft MP3 Converter. After you receive the notice that the program was successfully removed from your computer, you can follow the link to download the latest version of the program, copy the file to your hard drive and then run .exe file. To register the program you will have to use your registration code.
A: You can double click the file in the task list or highlight it and click the Advanced button on the main window to open the Advanced Options panel. The information of the original file and the parameter settings for output will be both shown on the panel, for you could conveniently compare the parameter values between the source and the target.
A: All the settings can be found on the Advanced Options panel, you can click the Advanced button on the main window to open it. After you highlight the task you want to change settings and change the output Profile to a customable one, the information of the original file and the parameter settings for output will be shown on the Advanced Options panel as a grid, such as the "Frame Rate", "Sample Rate", and "Bit rate" and so on. You can click the parameter items in the Target line and choose the values from the dropdown lists.
A: Video converting is a time consuming job. It depends on the duration, frame size (resolution), the codec of the source file, and those settings for the result file. If you want it faster, you may set a lower frame size.
A: In the task list the folder and the file name of the output file shows in the Destination line. To find the output file conveniently, right click the mouse button on the task and click Open destination directory on the popup menu, the folder contain your output file will be opened. The default destination folder for our program is "C:\VideoConvert".
A:Consider this situation , the converter checks the destination folder before convert a file every time, If there is a file has the same name as the output file, it will add a number to the output file's name. For example, if your file is called "movie.3gp" and you want to convert it to AVI format, after the first conversion job, the output file will be named as "movie.avi". If you do the same conversion job again, out program will generate a file, called "movie(1).avi". And also, if you perform a third conversion, the third output file will be "movie(2).avi". And, You can find the final output file name in the Destination line of the task list.
A: In our program, resolution is called "Frame Size". You can click the Advanced button on the main window to open the Advanced Options panel and find this item on the panel. Different output Profile may have different default values. You can click the parameter items in the Target line and select a value which has been offered in the drop-list. If the item has only one value, you can change another customable profile.
A: Generally speaking, the output quality can be improved by modifying "Video Size" and video "Bit Rate". After you highlight the file in the task list, you will be able to change the profile to a higher quality one. Or you can select a custom profile, and change the "Video Size" and video "Bit Rate" on the Advanced Option panel. But in certain formats or for certain devices there would be some limitations. And also, the output files would be in a larger size if you set larger values for these two items.
A: The size of the output file mainly hinge on "Video Size" and video "Bit Rate". After you highlight the file in the task list, you will be able to change the profile to a lower quality one. Or you can select the a custom profile, and decrease values of "Video Size" and video "Bit Rate", for the default value may be too high for your source or your usage. Generally speaking, if the output parameter values exceed the values of the source, will not improve the quality of the output, and will only increase the size. So you should try the values appropriate for sources and devices.
A: Maybe you have set a smaller value for audio bit rate. Please try a larger one for it. Generally speaking, the default value we offered can assure a good result.
A: Our software, Video Converter, is just a video conversion tool, so it will not do a good job on DVD conversion. If you can remove the encryption of the DVD by other third-party program, such as DVD Decryptor, our software will be able to convert the decrypted VOB files.
A: Certain file systems have file size limitation. If your HDD is formatted using FAT32 system, you cannot create files larger than 4 GB on it. Normally, Windows XP and 2000 offer to format your HDD using NTFS, but you can also select FAT32, when you install the OS. The only way out of this situation is reformat your HDD using a more up-to-date NTFS file system, or convert video to a HDD which is already using this file system.
A: Unfortunately not all conversions go 100% smoothly and some result in the Audio and Video out of synchronization. This can be due to many reasons with the primary problems being the original movie source and codec clashes. I suggest looking at using an alternative video codec or audio codec.
A: Please check the version of the firmware of iPod you're using. If it's V1.1, you would have such problem. Please upgrade it to V1.1.1 released on Mar 23 2006 by Apple. Here is the download link: http://www.apple.com/ipod/download/. After that, the playback will be smooth on your iPod.
A: First of all, you must download the latest version of iTunes from www.apple.com. And then, you need load the MP4 movie into the “Library” of the iTunes. You will find it in the “Movie” list after that. Connect your iPod with your PC via USB cable so that the device will be recognized by iTunes. After that, you can “SYNC” the movie into iPod following its detail instruction. Actually, the way to import file into iPod is same with the way to import file into iPhone.
A: Put your converted video files (M4VXXXXX.mp4 and M4VXXXXX.THM) to the folder \MP_ROOT\100MNV01\ in the MemoryStick.
A: Generally speaking, output quality is mainly decided by Frame Size (Resolution) setting and Bit Rate value. In our program, we provide different profiles for the two generation of Zune with variable parameter settings. If you want to get an output files in better quality, please choose the right profile and configure it with higher values. About Bit Rate setting, the default value provided in our program is 1500Kbps. It should be OK. If you like, a larger bit rate value will also be afforded. Notice, please check the version of the firmware of Zune you're using to choose the right profile and values. The 1st generation (30GB) support 800Kbps average video bit rate ( 1500Kbps peak video bit rate) and 320 x 240 pixels frame size. The 2nd generation (80GB/4GB/8GB) support 2500Kbps peak video bit rate, and 720 x 480 pixels frame size up to 30fps frame rate (or 720x 576 pixels frame size up to 25 fps frame rate.
A: The television standards differ in different countries.So your television set support only one of the standards. If you do not know what standard is supported by the television sets and DVD players in your country, see the table below:
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Countries with TV broadcast in SECAM standard (Andorra, Armenia, Azerbaijan, Belarus, Benin, Burkina Faso, Burundi, Cambodia (Kampuchea), Central African Republic, Chad, Congo (Democratic Republic), Congo (People's Republic), Cote d'Ivoire, Djibouti, Equatorial Guinea, France, French Guiana, French Polynesia, Gabon, Georgia, Guadeloupe, Iran, Kazakhstan, Kyrgyzstan, Libya, Madagascar, Mali, Martinique, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Morocco, New Caledonia, Niger, Reunion, Russia, Rwanda, Saint-Pierre and Miquelon, Saudi Arabia, Senegal, Tahiti, Tajikistan, Togo, Tunisia, Turkmenistan, Uzbekistan, Wallis and Futuna) use DVD players with PAL support.
A: Bit rate very often used when speaking of video or audio quality and file size - defines how much physical space one second of audio or video takes in bits (note: not in bytes). The higher the bit rate, the more times per second the original sound is sampled, thus yielding a more faithful reproduction and better sound. When choosing an MP3, weigh the advantage of a higher bit rate against the size of the file. Generally speaking, a bit rate of 128 kbps or higher will provide satisfactory sound quality.
The same is with the video picture: the higher the bit rate, the better the picture quality although the output video file size also gets larger. If it is possible to save the output file onto a storage with a large capacity the use of higher video bit rates can be recommended.
A: In basic terms, a video can be thought of as being made up of numerous snapshots, called frames.In basic term Frame Rate defines how many pictures e.g.. frames one second of video or audio contains, normally used acronym for framerate is fps - frames per second. Human eye can't see picture changes after the framerate is more than ~24fps.
Video files with higher frame rates show motion better but have larger file sizes. Typical frame rates are 29.97 for NTSC video (in American TV system), 25 for PAL (European system) video, and 24 for film. When exporting low-bandwidth versions, select a frame rate that is 1/2, 1/3, or 1/4 of the original frame rate. Setting a frame rate higher than the original frame rate will make the file larger but will not improve the quality.